Your Privacy Matters to Us
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information on FinQuest.io.
Introduction
Welcome to FinQuest.io ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our coupon / cashback platform.
By using FinQuest.io, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services.
This policy applies to all users of FinQuest.io, including business owners who create listings and customers who search for and review businesses.
Information We Collect
- Personal information you provide (name, email, phone number)
- Business information for listings (address, hours, services)
- Usage data and analytics about how you use our platform
- Device information and IP addresses for security purposes
- Location data when you use location-based features
- Photos and content you upload to your business profile
How We Use Your Information
- Provide and maintain our coupon / cashback services
- Process business listings and customer reviews
- Send you important updates about your account or listings
- Improve our platform through analytics and user feedback
- Prevent fraud and ensure platform security
- Comply with legal obligations and protect our rights
Information Sharing
- Business listings are publicly visible by design
- We never sell your personal information to third parties
- We may share data with service providers who help operate our platform
- Legal compliance may require sharing information with authorities
- Business transfers may involve sharing information with new owners
- Anonymous, aggregated data may be shared for research purposes
Data Security
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure data centers with physical and digital protections
- Employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
Cookies and Tracking
- Essential cookies for platform functionality and security
- Analytics cookies to understand how users interact with our site
- Preference cookies to remember your settings and choices
- Marketing cookies for relevant advertising (with your consent)
- Third-party cookies from integrated services and partners
- You can control cookie preferences in your browser settings
Your Rights and Choices
- Access and download your personal information
- Correct inaccurate or outdated information
- Delete your account and associated data
- Opt out of marketing communications
- Request portability of your data
- Object to certain types of data processing
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account information: Until you delete your account or request deletion
- Business listings: Until the business is removed or account is deleted
- Analytics data: Up to 2 years for service improvement
- Support communications: Up to 3 years for quality assurance
- Legal compliance data: As required by applicable laws
International Data Transfers
Your information may be transferred to and processed in countries other than Malaysia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
We use standard contractual clauses approved by relevant data protection authorities and work only with service providers who maintain adequate data protection standards.
Children's Privacy
FinQuest.io is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other attribs. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our website
- For material changes, provide additional notice as required by law
Your continued use of FinQuest.io after any changes indicates your acceptance of the updated Privacy Policy.
Questions About Your Privacy?
If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, we're here to help.
Email: [email protected]
Phone: +60123456789
Address: Level 15, Jalan Sultan Ismail, 50250 Kuala Lumpur